Current Status:

Everything is legit.

Security Response – OpenSSL ‘Heartbleed’ Vulnerability (CVE-2014-0160)

Reported on April 9th, 2014

Team Boundary has reviewed our services in light of the recently discovered OpenSSL ‘Heartbleed’ vulnerability (CVE-2014-0160).

The Boundary collector uses Bouncy Castle as its ssl implementation and is therefore not vulnerable to the OpenSSL Heartbleed bug.  No update is needed by our customers.  Customer ingress points other than the collectors (such as api.boundary.com and app.boundary.com) were scanned last night and were confirmed as not vulnerable.

Please send any questions or concerns to support@boundary.com.   [ 10:00pm PDT -- paul ]

Resolved!

Resolved: Scheduled Maintenance on Sunday, April 6, 2014 between 6:00 PM and 7:00 PM Pacific Time

Reported on April 4th, 2014

Boundary will be performing maintenance between 6:00 PM and 7:00 PM Pacific Daylight Time on Sunday, April 6, 2014 (2014-04-07 0100 — 2014-04-07 0200 UTC).  The purpose of this maintenance is to improve the performance of our historical data service.  We anticipate no disruption of service. [ 05:57pm PDT -- paul ]

Update: Maintenance operations completed at 07:00 PM PDT, (2014-04-07 0200 UTC).   Please contact support@boundary.com if you have any questions or notice any anomalies.  [ 9:40pm PDT -- paul ]

Resolved!

Resolved: Scheduled Maintenance on Friday, March 28, 2014 between 6:00 PM and 6:15 PM Pacific Time

Reported on March 26th, 2014

Boundary will be performing maintenance between 6:00 PM and 6:15 PM Pacific Daylight Time on Friday, March 28, 2014 (2014-03-29 0100 — 2014-03-29 0115 UTC).  The purpose of this maintenance is prepare for an upcoming feature release.  We anticipate no disruption of service, however, users may need to refresh their browsers from time to time during this maintenance activity. [ 05:40pm PDT -- paul ]

Update: Maintenance operations completed at 06:10 PM PDT, (2014-03-29 0110 UTC).   Please contact support@boundary.com if you have any questions or notice any anomalies.  [ 10:20am PDT -- paul ]

Resolved!

Resolved: Scheduled Maintenance on Sunday, March 16, 2014 between 6:00 PM and 8:00 PM Pacific Time

Reported on March 14th, 2014

Boundary will be performing maintenance between 6:00 PM and 8:00 PM Pacific Daylight Time on Sunday, March 16, 2014 (2014-03-17 0100 — 2014-03-17 0300 UTC).  The purpose of this maintenance is to update the inbound streaming service.  Meters may lose their connection briefly during the updates.  Version 2 meters will recover without issue, however, some older version 1 meters may require a restart to regain the connection.  We anticipate no other disruption of service.  [ 11:35pm PST -- paul ]

Update: Maintenance operations completed at 07:40 PM PST, (2014-03-17 02:40 UTC).   Please contact support@boundary.com if you have any questions or notice any anomalies.  [ 8:35pm PST -- paul ]

Resolved!

Resolved: Collection Service Issue starting at 08:17 PDT

Reported on March 7th, 2014

We are currently working to resolve an issue with our data collection service that began at 08:17 PDT today.  Some meters may lose their connection intermittently and may drop data during brief periods.  [ 09:25 PDT - paul ]

We have resolved the issue with the data collection service.  We apologize for any inconvenience this may have caused our customers.  [ 09:49 PDT - paul ]

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