Boundary

Boundary will be performing maintenance between 5:00 PM and 6:00 PM Pacific Daylight Time on Thursday, May 16, 2013 (2013-05-17 00:00-01:00 UTC).  The purpose of this maintenance is to update authentication services.  There may be a brief (less than 1 minute) period wherein authentication requests will fail.  We anticipate no other service disruption.   [13-may-2013 14:48 PDT – paul ]

Update:  We completed maintenance activites at 5:57 PM PDT.  All services are operating nominally.  [ 6:04 pm PDT -- Paul ]

We are currently working to resolve an issue with our data collection service that began at 12:10 PM PDT today.  Some meters may lose their connection intermittently and may drop data during very brief periods.  We expect to have this resolved shortly.  [ 3:05 pm PDT – paul ]

We have resolved this issue with the data collection service.  We apologize for any inconvenience this may have caused our customers.   [ 4:35 pm PDT - paul ]

We are performing necessary maintenance on the authentication service.  During this activity, users may periodically not be able to log into Boundary.  We expect work to be completed prior to 19:00 PDT.  We appologize in advance for any inconvenience.  [ 17:54 PDT - paul ]

Update:  We have completed maintenance activites on our authentication services.  [ 19:03 PDT -- paul ]

We experienced an unexpected issue with one of our IPFIX collectors this morning between 16:20 and 16:40 UTC which caused partial data to be reported to some customer dashboards.

Update: We’re working to diagnose the root cause of the issue, and don’t expect any further disruptions in service today. Sorry for the interruption! – [10:25AMPDT, benl]

Between 01:18 to 01:20 UTC May 8th we experienced issues with our authentication system causing logins to fail intermittently. All services are currently active and behaving correctly. [20:43 PDT -joew]